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AT&T Outage Causes 911 Call Center Disruptions in Marin, Residents Told to Go to Fire Stations

AT&T Outage Causes 911 Call Center Disruptions in Marin, Residents Told to Go to Fire Stations

Residents throughout Marin County received alerts Sunday night that emergency dispatch centers were having periodic outages and to seek help at their closest fire stations. AT&T mobile and internet service was reportedly down, which was expected to be restored by 11:30 am Monday.

Per Bay City News, as Marin County recovered from the weekend’s record-breaking king tides flooding, the sheriff’s office warned residents on social media — and sent out two emergency alerts to local cell phones — that various emergency dispatch centers throughout the county were dealing with intermittent outages. Residents were told to get help from their local fire stations if they were unable to connect to a dispatch operator.

The sheriff’s office also provided its non-emergency line, which is (415) 479-2311, and the San Rafael Police Department’s alternate line is (415) 485-3393, per KRON4.

Commenters mentioned on the sheriff’s office’s Facebook post that their landlines were also down, while pointing out the implications of all means of communication being disabled during a potential natural disaster. Others discussed the status of Highway 101, which was reportedly open, but some exits were still flooded.

Image: Marin County

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AT&T Outage Causes 911 Call Center Disruptions in Marin, Residents Told to Go to Fire Stations
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