Complaining about cell phones..what's next, airplane food? We know. But this really pisses us off.

We've been a loyal (if "fear of change" counts as "loyal") Cingular customer since 1999, if you can believe it. We're currently on our third phone, and it's time to make another upgrade. Fun!

Last Friday, we went to the Cingular store (an actual Cingular location, not one of those kinda shady vendorships) at 701 Market Street (at 3rd Street). When we walked in the store was empty. Then again, maybe it always is because all of the employees were hanging out behind the counter giggling like a pack of eighth grade girls. An employee (nametag reading "Kevin") reluctantly parted from his cadre and approached me.