It may surprise no one to learn that there are currently no enforceable dispatch performance standards in place for San Francisco taxis. How many times have you been told a taxi is on its way, only to wait on the sidewalk or awkwardly linger at the apartment of a one-night-stand for agonizingly long, only to realize that taxi dispatcher lied to you and there is, in fact, no ride coming? Walk to that bus stop, you fool.

As such, it's small wonder that rideshare services like Uber and Lyft have gained market share (a moving car icon on a map always trumps a human voice on the phone, apparently). But the SFMTA is taking action: in April, the transit agency authorized 750 new taxis to be introduced between 2012 and 2015. And today, they're taking up the issue of the notoriously spotty taxi dispatch services in a meeting that could establish minimum standards to improve the problem. The SFMTA powers that be are considering increasing the size of a dispatch service and the number of calls successfully served per day by the end of 2015, at which point competing rideshare technology will have produced flying cars and public hoverboard services.

While they figure that out, let's air our worst taxi experiences, shall we?

[Examiner]