The movie follows Suzanne (the wonderful Juliette Binoche) and her son Simon in Paris, just as they hire a new nanny, Song, from Taiwan. Although Suzanne isn't really the "gentle" part of the movie I was talking about -- Suzanne is often rushing about, arguing with neighbors and going to work at a puppet theater (yes, a puppet theater) -- she brings together the different characters in charming ways, despite her "harried" persona.