Apparently, whenever something is going down at the Chevron refinery, residents near the refinery are supposed to receive a phone call letting them know what's up and what to do. The action residents are supposed to take is called a ""shelter-in-place" and it basically means to stay indoors and close all outside vents. And how much does it suck that by nature of where you live, you might get a call every once in awhile telling you that there's a fire nearby that could possibly throw a whole bunch of toxic fumes your way? We'd be nervous everytime the phone rang.
The reason why it took so long to call everyone was supposedly because there's an outside company who makes the phone calls, and yes, that means the warning calls are outsourced. The company that was supposed to make the call, and one only wonders what kind of company exists that has its main job to tell people that everything is going to hell outside, flaked on calling because they misinterpreted the bat signal as coming from the sheriff's office. Nice. Even better, they didn't give out that much information either, mainly telling people to stay indoors without giving specifics. We don't know about you, but if we're awaken by a phone call at 6 in the morning just telling us to stay indoors, we'd be a little scared. Like a lot scared.
News agencies who could also go out and warn people were not told either what was going on.