On Live 105's morning show, they were playing the recordings and sort of snarking on the people who called for being a little too casual. Oh so "San Francisco" they were saying. Which, if you listen to the tapes, certainly seems true-- the people on the recordings sound like nothing that serious was going on. On the other hand, is it better to sound calm and collected and be on top of things than frantic and crazed? We were actually pretty impressed how cool and collected people sounded, not so much because it came off blase, but because they were able to be so calm they were able to give much needed information.