SF News Lyft App Not Approved By California Regulators For Calculating Fares Uber and Lyft have changed the taxi industry in many ways. The most obvious: supplanting the old-school meter that calculated distance by monitoring wheel rotations with a supposedly more accurate GPS meter. Measuring
SF News [Update] Leaked Internal Searches At Uber Customer Support Show Thousands Of Results For 'Sexual Assault' Search queries for terms like "rape" and "sexual assault" conducted by a former Uber customer service representative on Uber’s Zendesk customer support platform returned a staggeringly high volume of results. Those were
SF News Why Are There So Many Uber Drivers Sleeping In The Safeway Parking Lot? The other night I had an UberX driver tell me, in detail, how he was attempting to crank out 25 rides that evening, no matter how long it took him, and that I
SF News Pretty Much Everyone Is Suing Uber At This Point Uber has a reputation as a company disinclined to shy away from conflict — a reputation that may be well deserved. The technology giant is currently facing approximately 50 different suits in federal court,
SF News Uber Teams Up With Airbus For New Helicopter Service Hailing a car is so 2015. Thankfully, the new year brings with it new opportunities for excess, and the fine folks over at Uber are all too happy to oblige. The not-a-transportation company
SF News Uber Fined $7.6 Million, Will Pay To Avoid 30-Day Suspension In California A fine recommended by a California administrative law judge last summer from the California Public Utilities Commission is being levied upon Uber, we learn today. As the LA Times reports, while Uber will
SF News Lyft Scores $500 Million General Motors Investment, Plans Autonomous Cars General Motors knows that, in the future, not everyone is going to own their own car. Lyft knows that, in the future, not everyone is even going to drive a car. So, as
SF News Sidecar Hails A Ride To Nowhere, Announces It Will Cease Operations By Year's End So long Sidecar, and thanks for all the side-view mirror covers. Co-founders of the company announced in a blog post today that Sidecar would cease operations by the end of the year in
SF News Tacolicious, Zeitgeist, Airbnb Offices Top 2015 Lyft Destinations As the year draws to a close, the final days of December traditionally provide a time for us to look back and reflect on choices made (or not made) and to dream about
SF News Judge Bars Uber From Imposing New Contract Denying Drivers Access To Class Actions Uber Technologies Inc. has been barred by US District Judge Edward Chen in San Francisco from imposing a new and reworded contract that is “likely, frankly, to engender confusion" in Chen's words. Bloomberg
SF News Uh Oh, Uber: Judge Rules Class Action About Drivers Being Employees Can Expand A debate has been raging all year surrounding class-action lawsuits against sharing-economy companies like Uber, Lyft, Instacart, Postmates, and others about whether their drivers/personal shoppers should be considered employees rather than independent
SF News Uber Tests Color-Coded Windshield Bars To Help You Get In The Right Stranger's Car Are you my Uber? The technology company (often mistaken for a transportation company) is no stranger to this confusion. As their service grows, and grows and grows, Uber realizes that users in busy
SF News Taxis May Be Bouncing Back Despite Competition From Uber And Lyft You may have assumed that taxi cabs were an endangered species and likely bound for extinction in the next few years, but that assumption may be very wrong. As the Wall Street Journal
SF News California Approves Lyft-Specific Car Insurance Drivers for Lyft and Uber must (theoretically, and yeah, legally) be insured at all times on the road. The ride-hailing process, however, is a unique one. There's driving around as a private citizen