Put on your pearls and clutch hard: Starbucks has come under fire after being accused of under filling their lattes in an effort to save money on milk, as KQED reports. The class action suit, filed by one San Diego resident and one San Francisco resident, claims the coffee giant "cheats purchasers by providing less fluid ounces in their lattes than represented." In fact, the suit accuses the coffee chain of under filling by approximately twenty-five percent, be it Tall, Grande, or Venti.
The suit goes on to say that Starbucks gets away with this by topping off the lattes with a "quarter-inch of foam," which is technically still milk, but whatever.
Starbucks claims the suit is without merit, adding, "If a customer is unhappy with their beverage preparation, then we are happy to remake it to their satisfaction." But for some, litigiousness comes easier than having to say "no foam, fill to the top."
The lawsuit seeks more than $5 million dollars in damages.
Far more egregious, however, is the accusation that Starbucks also cheats customers out of espresso pulls. Robert King of Auburn, California says he's been short-changed on his espresso drinks numerous times, and now he wants the company to do something about it. "I order a double-shot of Espresso and only get one-and-a-half ounces,” says King. "This is not an isolated case. It has happened at all the Starbucks I’ve gone to from Grass Valley all the way down to Elk Grove, and it’s always short."
Not cool, Starbucks. Not cool.
This isn't the first time the food and beverage industry has tried to deprive us of tastiness. If you recall, Subway got caught in a foot-long Grindr-esuqe lie, which advertised a full 12-inches but only delivered a meager 11.