Following shortly on the heels of last month's open letter to Yelp CEO Jeremy Stoppelman accusing him of paying his employees less than a livable wage, a single mother working in Yelp's sales department has posted an open letter alleging the company repeatedly mistreated her and then fired her when she was faced with a medical emergency involving her boyfriend.
In many ways, Jaymee Senigaglia's tale is quintessentially a Californian one, a story that inevitably calls to mind the struggle of the Joads as they moved west chasing promises of a better life. She writes of being recruited by Yelp's sales department, taking out a loan, and moving to San Francisco to pursue a career with the company. Tragically, and perhaps all too predictably, things have not broken in her favor perhaps, from Yelp's perspective, because she had a lot going on in her life outside of work.
Senigaglia's open letter contains some damning and unconfirmed allegations suggesting that Yelp punishes working parents. Yelp tweeted out a response you can read further below, saying that Senigaglia had been out of the office 10 of her first 59 days there. (It should be noted that Yelp's poor finances have been making headlines for months, and Senigaglia is certainly not alone among the laid off.)
Here are some selected excerpts from the post, with the emphasis being Senigaglia's:
I am the single mother #Yelp just fired for asking for an unpaid 3-day leave of absence to care for my boyfriend in the ICU.
I am the single mother who closed her 1st deal on her first pitch on her first day on the phones in Yelp Sales Training.I am the single mother who closed two deals with a fever during winter “break” while my co-workers took their days off for fun. I worked through and paced my time off into half days bc I knew I needed to save up my time off.
I am the single mother whose manager in month two told me that by using my last half day off we are allotted during training to care for my son who was having breathing problems from bronchitis, that I was putting her in a tough spot. I stayed at work.
I am the single mother whose floor director the next week told me that the manager has screwed up and they would shift my schedule a little to try and give me more time with my son. Because she TOTALLY understands the needs of parents and Yelp supports parents. They cut my lunch in half and said I could leave at 4:30pm instead. It didn’t do much
I am the single mother who had Yelp’s back because I thought they had mine.I am the single mother whose boyfriend was in a horrible mountain biking accident on Saturday and landed in the ICU with a brain bleed.
I am the single mother who immediately told my manager and director what happened and I would be the one caring for him. They told me they hoped he would be okay, they were so sorry, and would look into options Monday.
I am the single mother who while in the ICU today got a phone call from my manager, director, and HR who said I could either come in now or resign. When I said I needed some time and this is all traumatic with caring for my boyfriend they told me that I would need to make a decision by noon and if I didn’t come in or resign, they would terminate me. In tears I said ok and hung up.
I’m educated. I am capable. I am not looking for hand outs. I do not rely on the state to care for my son. My family needed me and you fired me Yelp. And while you use our lunch breaks for company wide meetings to keep spreading anti-extortion campaigns, let’s not forget everyone: #YelpCares
Yelp, perhaps still processing the beating it took in the press last month, moved quickly to dismiss Senigaglia's claims as nothing more than sour grapes — noting the "many exceptions" the company made "to accommodate her needs."
— Yelp (@Yelp) March 1, 2016
Senigaglia, for her part, suggests Yelp's statement is nothing more than a transparent play at damage control.
"Hey Yelp, can you send over a record of these repeated warnings you speak of? I must have been absent for them," writes Senigaglia in response. "What’s confusing about your Twitter post is that after being told if I came in business would resume as usual as if nothing had happened or I could resign. That’s an interesting option for an employee who isn’t a good fit."
Whatever the details of this specific incident may be, one thing does seem clear: Jaymee Senigaglia's story may be one of many of arriving late for a tech boom that may be on the wane, and getting the short end of one company's stick.
Related: Open Letter To Yelp CEO (Allegedly) Gets Employee Fired