Man, whose job do we not want this week? BART spokesman Linton Johnson's. Poor Linton had to do yet another round of ritual apologies after a massive computer failure crashed BART for about two hours in the middle of the evening commute yesterday. It's been a pretty hellish month for BART, as you can see by perusing our Your Commute archives. (We're only posting on this because we assume SFist Jon has spent the night somewhere between Millbrae and San Bruno, hoppin' mad.)
BART just installed a new computer system to run the trains, and three completely-separate incidents have crashed the system every day this week so far. Because BART themselves didn't know how long it would take to reboot, they weren't able to give accurate time estimates -- and adding insult to injury, the first time they thought they got the system up, it crashed like five minutes later.
Big ups to Johnson, though, who really has this apology thing down. And as we got on BART this morning, we picked up a marigold-colored apology bulletin from BART Media & Public Affairs, apologizing profusely for the problems, explaining the situation with the computer, and saying they're working hard to fix the situation. It made for good reading as we were stuck between 16th and Civic Center, waiting for the smoking brakes from a train ahead of us to cool down.