- During delays, explain as much details as you can to passengers over the microphone.
- Use a kooky voice or try out your best German or Indian accent.
- Profusely apologize for the slightest delay and then thank the passengers for waiting, as if they had a choice.
- As the train inches along, constantly remark on the "progress" you’ve made
- Remind passengers of the upcoming stop at least a dozen times.
- If at all possible, throw in the possibility of a terrorist attack or earthquake.
Based on our own experiences, we wouldn't be surprised if she really did copy this out of a handbook.
