Entries from SFist tagged with 'dearmrford'
April 25, 2007
Reader Bob Loblaw sends us yet another rant about Muni in the mail bag and this one details another thing about Muni that annoys everyone to no end. And remember folks, if you have questions or comments or need to do some kvetching, send those cards and letters over to us....
Continue Reading "Dear Mr. Ford"April 23, 2007
Muni driver is no longer with us, but that doesn't mean the questions won't keep coming. Reader RK sent us this last week and his completely frustrating experience is something we've all been through. And just why do they sometimes stop trains in the middle of the run anyways? And why can't drivers at least tell everyone why? ...
Continue Reading "Dear Mr. Ford"November 20, 2006
A reader writes in to ask one of the biggest questions there is about MUNI: I've attached a screenshot of the J Church train on a Friday night, according to Next Muni's site. Yep, that is five trains arriving within one ten-minute period, for a train that's supposed to go every ten minutes. This is at a stop that is five stops from the terminus, where (in theory) someone should be sitting there saying......
Continue Reading "The Return of Dear Mr. Ford"September 26, 2006
SFist Reader Caitlin poses the same question many of us have asked: "Why does Muni seem to have fewer (and, therefore, packed) buses running than scheduled?" And we're sure the problems Caitlin describes aren't restricted to the 43. Is there anyone who can help us understand why we all seem to be seeing fewer, more crowded buses? How hard can it be to figure out what the busy lines are? For weeks now, I've seen......
Continue Reading "Dear Mr Ford"September 15, 2006
SFist Reader Michael has had it! And we're sure he's not the first person who has had it with the Series of Unfortunate Events (way to take ownership of your screwups, Muni!) we call a transit system. Dear Mr. Ford, Tonight I have joined the increasing ranks of former MUNI riders after an incident at the Caltrain station. I arrived to 4th & King St. on Caltrain #191. The train was slightly late, arriving about......
Continue Reading "Dear Mr Ford"September 7, 2006
Our hazy memories of our psych 101 class tell us that "bargaining" is the fourth stage in the The Kübler-Ross cycle of grief. If that's the case, SFist Reader John still has a way to go before he hits "acceptance." I just completed a prolonged trip from 30th and Mission to Mission and Excelsior on the 14 Mission bus. This trip was prolonged not because of anything I was doing, but because I waited 38......
Continue Reading "Dear Mr Ford"August 18, 2006
OK, I tried to put this in SFist's collective voice, but it just doesn't work. Forgive me! So, I'm on the N Judah this morning, around 8:45. I'm seated when I feel someone leaning on me. Lord help me, I look up, all annoyed, when I realize that the guy standing next to me has lost consciousness, and is falling. The people around me reacted quickly, one guy grabbing him from the front, as the......
Continue Reading "Dear Mr Ford: We Go First Person On Your Ass"August 10, 2006
We've seen a renewed interest in tidiness (not their own) from Muni drivers, and we couldn't be more thrilled. For example, this Tuesday we recieved a lecture from our N Judah driver on the neatness of the tear we made as we removed a pass from our booklet. The irony of getting harassed for an uneven perforation by a person driving a train that smelled strongly of urine and hard liquor would have made our......
Continue Reading "Dear Mr Ford"July 26, 2006
Warning: Contains loud profanity, so depending on where you work... SFist Cedric took this video last week on the 6 Parnassus. In his words: The female voice in the soundtrack paid $1, not $1.50 and got upset when she did not get a transfer, because she "had no change." She later paid up the difference. The driver, aka "punk ass white boy" let her on the bus, up to that point. In this situation, the......
Continue Reading "Dear Mr Ford"July 21, 2006
Per SFist Rita's joke in the comments last week, we have found ourselves living in the "NOT IN SERVICE" district. Man, does it feel good! It was around 11 last night when we caught the Metro Shuttle Bus to Church. We busted ass up Church, as we could see an N Judah pulling out of the tunnel and into the stop. As we approached the last car of train number 1490 at 11:20 Thursday night......
Continue Reading "Dear Mr. Ford"July 12, 2006
SFist reader Bob writes in with an issue we hear about almost every holiday: Muni buses that appear to be running, but blow by stop after stop after stop with "Out Of Service" on their displays. We not-so-fondly recall Thanksgiving, 1998, on which we had not one, not two, but six 5 Fultons pass us by. We have to wonder if drivers are celebrating by running their routes sans passengers! Mr. Ford, our 1998 problem......
Continue Reading "Dear Mr Ford"July 6, 2006
Reader Nick quite intelligently sent his feedback to Muni, and even more cleverly sent his experiences to us. Here's hoping he gets a response from Muni on his concerns -- Nick, keep us posted! On Tuesday, I was waiting for a bus to take me from 4th and Market to 4th and King. A 30 came by and I got in line and waited for everyone to get off so I could board. While......
Continue Reading "Dear Mr Ford"June 23, 2006
This was the scene at the Church street Muni tunnel yesterday at 4:50 p.m., where 5 Muni trains were at a complete standstill. You can only see four in the picture (two outbound, two inbound), because the fifth is the one we had just been released from when we took the photo, and there was no way to get it in the shot. Fortunately for us, Church Street was our stop. When our driver announced......
Continue Reading "Dear Mr Ford"June 5, 2006
While we encourage you to report all immediate commendations, concerns and complaints to Muni directly, we'd also love to hear about them. Venting can be fun, and our clever commenters can frequently provide you with a solution or, at least, some sympathy. Send your good and bad Muni tales our way! Muni service continues to be a headache for many of us, as SFist Reader Catherine can attest: We understand that sometimes there are accidents......
Continue Reading "Dear Mr Ford"May 22, 2006
SFist reader Caroline sends us this rotten story of Muni misery, which we have also encouraged her to submit to Muni's complaint department. While we're always thrilled to get your Muni tales both good and bad, we hope those of you who can will make sure to send your complaints and commendations to Muni, as well -- and let us know if they follow up with you! After finishing the Bay to Breakers, my spouse......
Continue Reading "Dear Mr Ford: Special Bay To Breakers Edition"April 20, 2006
Thanks to the super-secret source who sent us the email address of the Executive Director of Muni, Nathaniel P. Ford! We emailed him to let him know about this column, and to request an interview. So far he hasn't written us back, but we hear he's really busy with work. Never fear, we're not giving up until we get an answer from him or his people. But when (not "if") we do interview him,......
Continue Reading "Dear Mr Ford"April 13, 2006
Wait 15 minutes, then drink two beers at once -- and join us for another installment of Dear Mr Ford, the column where we come to praise and bemoan Muni. Send said praise and moaning here! It wouldn't be Dear Mr Ford without an adventure with SFist Matt, would it? I must begrudgingly give Muni high marks for customer service today (even as I give it low marks for timeliness): I was on my......
Continue Reading "Dear Mr Ford: Good (Kind Of) And Bad"April 5, 2006
How has your week in transit been? Ours has been pretty good -- we seem to have gotten on schedule with our current favorite N Judah driver, the guy who says makes announcements like "Muni loves you! I know all of you don't love Muni, but we love you! Don't forget your umbrella!" While we're never especially happy to go to work, because it's, you know, work, we love riding that guy's train. "Muni......
Continue Reading "Dear Mr Ford"March 31, 2006
It looks like not all our complaints about Muni go into the void we might think they do. Then again, judging from some of the responses we've seen, we're not sure if they're thorough or just trying to bore us to death. You'll see what we mean when you expand to read the correspondence between Muni and SFist Reader Jas, a "A twice daily 6,7,66,71 and occasionally J-Church and N-Judah rider." Image from Jamison's......
Continue Reading "Dear Mr Ford: Sometimes They Write Back"March 23, 2006
Aw, crap. We were all ready to do a "Muni Does a Good Job" post -- it just seemed like time to take a break in the parade of Muni madness. But you, our dear, dear readers, have given us another week of Muni disaster. When will it end? Reader Reilly tells a chilling tale of the kind of near-miss many of us have experienced: Earlier tonight I was walking with my 4 year......
Continue Reading "Dear Mr Ford"March 16, 2006
Remember when SFist Matt emailed Muni about the 21's schedule? Well, he followed up again, and here's what he learned: I called the hotline to find out what was up with the report that I filed with Muni Passenger Services. They told me that the matter was being investigated, and that no matter what they determined, they would refuse to make the results available to me. The only way for me to find out......
Continue Reading "Dear Mr. Ford"March 3, 2006
By our count, The new head of Muni has been in office about 7 weeks, but so far the most interesting thing we've heard from him is his letter to employees, in which he states: I encourage each of you to keep focused on the services you perform daily that keep this organization running. Stress and distractions can make this difficult. As you are aware, during my first days here there were several unfortunate......
Continue Reading "Dear Mr Ford"February 14, 2006
Another week, another crazy Muni story. It's kind of amazing -- we're ordinarily a pretty fickle person, but our capacity for Muni discussion is infinite. Oh! When we were at Chris Daly's Art Shindig, he told us that he'd be meeting with newish Muni transportation director Nathaniel P. Ford this week. When we said "Can I come?" (when we're in public we use the first person singular, just like a regular girl) Daly just......
Continue Reading "Dear Mr. Ford"January 31, 2006
Did you see that CalTrain is running a poetry contest? Why do you think Muni doesn't? Well, nothing's stopping us from having an unauthorized Muni poetry contest of our own -- send us your finest Muni poetry by next Monday, and we'll publish our favorites and send the winners the SFist item of your choice. It's been a bumpy beginning for Mr. Ford, what with yet another pedestrian accident (thanks for the shout-out, guys!)......
Continue Reading "Dear Mr. Ford"January 17, 2006
Dear Mr. Ford, So here you are, on your first day of work as the new new Muni transportation director. If your first day was anything like ours usually go, you've probably learned how to use your new email, opened a new box of pens, and gotten to work (that is not what we actually did on our first day of work but our parents read this site, OK?). And what work you have......
Continue Reading "Dear Mr Ford: Special First Day Of Work Edition"January 13, 2006
At about the same time that Nathaniel Ford takes over as the new head of Muni, using the subway is going to get very confusing. But don't panic: we've got tips here for avoiding delays, and also predictions about how Muni could make this a smooth process, but will instead opt to completely f**k things up. (PS: And don't forget to submit your Muni stories for our Dear Mr Ford feature!) The Facts: -......
Continue Reading "Subway Disruption Illuminated"December 24, 2005
Email us your Muni stories, observations, and concerns. If we publish yours (we reserve the right to edit for copy, length, and clarity), we'll send you an SFist pin, which we predict will be the "it" accessory of 2006. Friend of SFst Jamison writes: As part of the service cuts in September, Muni shortened the 16AX and 16BX lines that ran from the Sunset to Caltrain back to end at Fourth & Market. 16AX......
Continue Reading "Dear Mr Ford:"December 17, 2005
Where in which SFist readers share their Muni concerns, anecdotes, and suggestions. Email us with your stories, and if we print yours (which we reserve the right to edit for grammar, spelling, usage, and length) we'll send you a snazzy SFist pin. SFist Reader Basya has this personal message for the new head of Muni: Since the September 2005 cutbacks there are hoardes of people waiting at most stops most of the time. The......
Continue Reading "Dear Mr Ford:"December 13, 2005
Our posts on Muni are among our most popular with our commenters, right up there with pizza, coffee, and copy-edits. Every post we do on bus madness is greeted with a thousand stories, each better than the last. It saddens us to see these stories languish in the (relative) obscurity of our comments sections. The advent of a new (and very well paid) head of Muni seems like a great reason to for us......
Continue Reading "Dear Mr. Ford"