A Palo Alto 11 dispatch center got 566 phantom emergency calls in five hours, reports KTVU. "The siege of calls to the Palo Alto emergency communications center started Jan 13 at 8:30 p.m. when a dispatcher picked up the line to find no one on the other end. Twenty-seconds later, another phantom call came in." The potentially fatal snafu was =, most likely, due to "technology run amok rather than a prankster." [KTVU]