Muni's Making Big Route Changes, and We've Un-PDFed the Details

Muni's latest shortcoming -- a Revised Transit Effectiveness Project report -- is a great example of exactly how fucked the transit agency is. You'll have to download eighty-two separate PDFs (EIGHTY-TWO!), some of which are rotated sideways for no discernible reason, if you want to see all of the maps of their proposed changes.

Or you could just jump over to our Flickr stream; we downloaded all 82 of them for you, un-rotated the sideways ones, converted them to JPEGs, and put them into a nice little slideshow. Now you can easily see, for example, how they're going to change the F or the N or the 16 or the 33. (A couple routes are missing because we hit our monthly storage quota.)

You're welcome.

So why did Muni make the maps impossibly un-browseable? Why did they hide everything in eighty-two randomly-rotated PDFs? Our best guess is that it's a reflection of the agency's total lack of concern for giving their customers -- us -- what we need. They just don't care about serving you. Okay, that's not fair; we know a couple of Muni people who, bless their hearts, somehow summon the strength to try to raise Muni's standards. But we can count those people on one hand.

Sadly, this customer-service lapse is probably the clearest indication we're ever going to get from the TEP about where Muni's greatest point of failure lies. And we bet you a billion dollars that they're just going to ignore it.