SFist: Starbucks' National Re-Programming Camp - Did It Work?

Belgand

Sat, 01 Mar 2008 01:15:43 -0800

I knew this was coming seven years ago. Starbucks To Begin Sinister 'Phase Two' Of Operation

mpantone

Wed, 27 Feb 2008 19:13:35 -0800

So for three hours, Starbucks employees brewed Kool-Aid instead of coffee?

RobInSF

Wed, 27 Feb 2008 18:24:52 -0800

In a related story, people walked next door to Peet's and enjoyed an excellent cup of coffee.

Shortystabcity

Wed, 27 Feb 2008 16:18:51 -0800

The big difference I noticed this morning was that the guy behind the register said "Where did they move that one to?" for every order, as he looked confusedly at the screen, and the girl working next to him had to stare at the screen too. It was like a game of Concentration right there behind the counter. FAIL!

icbalaam

Wed, 27 Feb 2008 14:10:16 -0800

Last night I cooked up some popcorn and headed down to my neighborhood Starbucks, not to get coffee (duh), but to watch the people who wanted to get coffee be turned away. Wow, I thought the people at the Light Brown Apple Moth meeting the other night were irate-- but their outrage can't hold a candle to a Starbucks customer getting rebuffed. Every other word out of the customers mouths last night were naughty.Andrew Dice Clay would have blushed. It was awesome.

OrangeDrink

Wed, 27 Feb 2008 13:38:57 -0800

Here's a tip for anyone going to starbucks - never order the coffee. It's always burnt and usually acidic from sitting around all day. Get an americano instead. Trust me. Try this. I resisted too, but thank god I came to my senses.

Greg

Wed, 27 Feb 2008 12:49:44 -0800

It's a tough call between Starbucks and RR....when I go to Starbucks I get coffee that tastes burnt. Ritual Roasters , on the other hand, serves up a nice serving of attitude and condescension if you're not deemed cool enough. Funny, it makes the coffee taste as bad as Starbucks!

suckafree

Wed, 27 Feb 2008 12:16:21 -0800

nice one fizz. i guess that means they haven't changed their be kind to the homeless strategy. oh well. i will continue to boycott them until they do.

fizzandpop

Wed, 27 Feb 2008 10:31:31 -0800

Mine still slightly tasted of pee this morning. Tangy almost.

OrangeDrink

Wed, 27 Feb 2008 10:31:21 -0800

I know very well what a PR campaign smells like and it's coffeeish.

lola la trailera

Wed, 27 Feb 2008 10:19:56 -0800

gourmet button? maybe its made of 'recycled' plastic. gourmet automatic? would have been nicer if the effort went all the way. ie. changing machines wouldve attracted more coffee fanatics, not to mention would lose affinity of the crappucino population. ohwell. iguess the training was based of how to push a button with more style.