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December 22, 2007

511 Has News You Can Use! Or At Least, News That SOMEBODY Can Use, Hopefully

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Apparently 511 just installed new arrival-time screens at a kiosk somewhere around Embarcadero, but we're skeptical. (Surprise!) Muni has scrolling LEDs in all the subway stations, but most of the time they're just reminding you about Proof of Purchase. And BART has the same problem: info screens so cluttered with reminders about tickets and pickpockets that they almost never show arrival estimates, or even the current time.

But hey, this is 511 we're talking about! The most competent information service since Larry, Moe, and Curly's ill-fated map-selling venture! Maybe this new Embarcadero-based "InTransit Kiosk" is actually useful. Have you run into it? Have you used it? Is it, you know, good? We can't help but notice that in the attached press photo, the screen is telling visitors to "visit 511.org for more info," rather than asking the kiosk staff who are standing INCHES AWAY.

But go check it out for us if you have a chance -- it's apparently located in a "mezzanine," which we think is Italian for "operating room." The booth is staffed with friendly helpers from 7am to 7pm on weekdays (because nobody ever needs transit help at night, or on the weekend). Better yet: stop by for a free pin! While supplies last! We tried to find a number for the kiosk so we could call and ask if they still had any pins left; but shockingly, 511 was unable to provide us with that information.


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Comments (6)

I needed to get to a wedding at Stanford last summer. I'm in Russian Hill. They had me take BART to Fremont and then 3 busses. travel time: 12 hours. I had to make up an address on King St. to get the Caltrain option [worked out very well]. they never suggest 19; it is go to union and van ness. umm I am going to vallejo and van ness because i am more likely to barely make the bus.

 

I'm not sure that I see folks actually buying stuff from that news stand, but it is a nice distribution spot for free brochures and what not in addition to magazines and smiles. It sits between a Muni and BART booth ... enter around Davis Street or Main Street, and it is staring you in the face.

 

@1 I've seen that kind of craziness. I usually punch in 4th & King as a starting point because I know the best way(s) to get there from my house (hint: get off the L/M/T at Powell and take 30/45 or walk).

 

info screens so cluttered with reminders about tickets and pickpockets that they almost never show arrival estimates, or even the current time

Amen. I contemplate vandalizing those things on a daily basis. Someone needs to haul the BART Board of Directors into a dark alley and do unspeakable things to them until they all agree to stop acting cute and post the time and next arrivals on those screens and NOTHING ELSE.

Why are the screens ever blank? It doesn't make sense. It only serves to frustrate people.

 

Joy. So what happened to the NextBus displays that suddenly and mysteriously turned into sfmunicentral.com displays?

BART never shows the arrival times? Given how rarely BART is ever on-time, that's quite a travesty. Har. Har. Har.

 

Sorry, BART's union contract prohibits the use of any technology newer than 20 years old, so no chance of it getting the message boards upgraded.

 
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