Ask a Muni Security Guy

dragnet3.jpgYou have questions, we have answers.

I agree with the earlier comment regarding dogs on the MUNI. I didn't know that it was okay to have dogs on the MUNI, unless the dog was to assist a person? Another issue... I was on the J-Church on Tuesday, July 17, and a woman ran to the front of the car to advise the driver (who also had another person just sitting in the cab talking to her) that someone tried to rob a woman of her Ipod (knocking her to the floor) at the back of the car (near 22nd and 24th Streets) and to please call the police. Instead of doing anything, the driver ignored it and continued driving. When we left the 24th St stop, a couple ran to the driver to tell the driver that the same person who tried to rob the woman was now fighting with other people on the train and to call the police. Again, the driver ignored the requests. Many of the women on the car were afraid and got off at the next stop (Clifford). What is the protocol for drivers to do when police are needed on MUNI cars? It should not be up to the riders to police the MUNI cars!

Drivers (Operators) are to call in to Central Control and have the police respond, not ignore things - then again, this is an Operator Training issue (which they are taught to be helpful and notify the police).

If I'm not mistaken, 1 dog (must be muzzled) on a vehicle at a time.
I like suckafree's idea of the kiosk. Maybe not at every stop, but every so often or at the busy ones (duboce park, for example). Also to #16, I think it's aweful that the driver didnt' give a shit. You should complain to MUNI to get the video of the situation. Also, doesn't everyone cary a goddamned cell phone these days. Anybody else could have called in the attempted robbery...


Non service dogs are to be muzzled, period.

Perhaps when the police DO respond, have them (the police) arrest the Operator as an acessory. They were told of a crime, they ignored it and therefore helping the crime to go down. ?

Yeah, I did call 311 and advised them. I also lodged a formal complaint against the driver. I was also informed of the 1 dog (muzzled) rule per vehicle. In the future, when I see an unmuzzled dog, I will inform the driver of THEIR responsibility NOT to let the owner on the MUNI with the unmuzzled dog.

All Operators have "cap" numbers, i.e. their ID numbers on their hat and if no hat, the right sleeve of their shirt. Look for this and report the Operator with their "cap" number. This will help ensure that something is documented. If you don't, they may not "find" the Operator due to schedule changes, route changes that happen. Don't count on videos either.

Email This Entry


Comments (6) [rss]

I am so glad you responded to questions today because I came up with a big one yesterday. I was on an F heading up market around 3rd when a regular bus in the opposite direction passed us with the sign saying "EMERGENCY CALL 911".

I looked around and no one else seemed to care about this. I've never seen a bus with this sign before so I thought it might mean 'this bus is having an "EMERGENCY" please "CALL 911"'. I know lame, but i thought it might be a way that the driver can alert others without drawing suspicion to whomever on the bus is causing trouble (but i assume they have some other way like a panic button).

I didn't call 911 because I figured my muni driver would've done something if it'd mattered, but please tell me what the hell is this sign and what is it for? If its some way of remininding pedestrians "if you have an emergency, please call 911" then i think its a horrible way to advertise it.

Are drivers required to display their ID numbers? I see an awful lot of drivers with no visible numbers, usually because they're wearing a civilian jacket over their uniform.

So what EXATLY qualifies as a "service dog?" I think it's becoming increasingly clear that the dogs that are in question are NOT service dogs. The dogs I see are Pit Bulls with homeless people. I don't believe for a minute that they are service dogs. In fact, I would think they would be a threat to valid service dogs. How is your office handling this increasingly dangerous situation? Please be specific.

"A service dog is a type of assistance dog, specifically trained to help people who have disabilities other than visual or hearing impairment. Examples of these include psychiatric service dogs, mobility assistance dogs, and seizure response dogs. Service dogs are sometimes trained and bred by private organizations. In other cases, the disabled handler may train their dog themselves with or without the aid of a private trainer."

So, basically we can all take any dog we deem a "service dog" on MUNI. What a crock of shit. Just another accident on MUNI waiting to happen.

Post a comment (Comment Policy)

Tips

About SFist

SFist is a website about San Francisco.

Editor: Brock Keeling
Publisher: Gothamist

Contribute

Latest Tip:

Did anyone else see this? This is shameful! http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2009/11
[more]

Latest Photo:

Recent Comments

Subscribe

Use an RSS reader to stay up to date with the latest news and posts from SFist.

All Our RSS