Ask a Muni Security Guy

You have questions, we have answers.

I agree with the earlier comment regarding dogs on the MUNI. I didn't know that it was okay to have dogs on the MUNI, unless the dog was to assist a person? Another issue... I was on the J-Church on Tuesday, July 17, and a woman ran to the front of the car to advise the driver (who also had another person just sitting in the cab talking to her) that someone tried to rob a woman of her Ipod (knocking her to the floor) at the back of the car (near 22nd and 24th Streets) and to please call the police. Instead of doing anything, the driver ignored it and continued driving. When we left the 24th St stop, a couple ran to the driver to tell the driver that the same person who tried to rob the woman was now fighting with other people on the train and to call the police. Again, the driver ignored the requests. Many of the women on the car were afraid and got off at the next stop (Clifford). What is the protocol for drivers to do when police are needed on MUNI cars? It should not be up to the riders to police the MUNI cars!

Drivers (Operators) are to call in to Central Control and have the police respond, not ignore things - then again, this is an Operator Training issue (which they are taught to be helpful and notify the police).

If I'm not mistaken, 1 dog (must be muzzled) on a vehicle at a time.
I like suckafree's idea of the kiosk. Maybe not at every stop, but every so often or at the busy ones (duboce park, for example). Also to #16, I think it's aweful that the driver didnt' give a shit. You should complain to MUNI to get the video of the situation. Also, doesn't everyone cary a goddamned cell phone these days. Anybody else could have called in the attempted robbery...

Non service dogs are to be muzzled, period.

Perhaps when the police DO respond, have them (the police) arrest the Operator as an acessory. They were told of a crime, they ignored it and therefore helping the crime to go down. ?