Muni Fails at Everything

If you're a subway rider, you've probably already noticed that Muni's running on manual today. Their signaling system -- the one that run on OS/2 -- is, as always, experiencing problems. They're waving the trains through the tunnel by hand. And the delays aren't too awful -- as it turns out, having no system at all isn't all that much worse than using Alcatel's dreadful ATCS.

But here's where we slap our foreheads: Muni's posting updates to the situation on their website. But they're posting the updates in Microsoft Word format. Oh, Muni.

Comments (14) [rss]

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Oh noes. Karma in reverse? I saw an outbound T announced as a T-Sunnydale by the overhead signs at Van Ness the other day. Too bad all the other Ts were running off ATCS.

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Don't forget the latest update:

www.sfmta.com/cms/home/documents/METROInfo_001.doc

Or the next fake question time:

www.sfmta.com/cms/home/documents/June30TransportationPolicyForumInvite_English_000.pdf

These people really ought not to be let around technology.

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Well the metadata in the .doc file says the author is "JYuen". This is Janis Yuen, Muni spokesperson.

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I guess Muni doesn't know spell check for its updates!

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oh man, i thought it was just me bringing bad karma to the j church today (normally i walk to/from bart). in the morning we all had to leave and take market trains thanks to some back-up in the tunnel. then this afternoon, coming home sick and thus early, it was a 30+ minute wait at embarcadero for a J while at least 4 or 5 double N's went through, plus a few double Ms, some Ls and Ks. but no Js for 30 minutes, and then a single car J. grrrrrr.....

i had multiple incoming insanity on the muni today...if I had time I would have posted a missive but I just got back on the computer now...

this is why I take the 6 parnassus more amd more..which is really not saying much.

on a positive note, when I took said 6 parnassus there were a couple of folks with 25 kids in like , day camp or something and they were so well behaved! I was totally like "who are these people and how did they teach these kids manners? they rock."

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It would also help if MUNI used proper punctuation and grammar in their Word documents. Oh, and announcements in all caps? What are we in, grade school?

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The joke goes that OS/2 is half an operating system. Does this make Metro half a transit system?

What do you think the chances are that the community at large could get their hands on a copy of ATCS? Or the source code? I'm sure there are a thousand hackers in the bay area that would love to tweak that code.

Finally, someone needs to make some LOLMUNI macros. I'm imagining a photo of Mr. Ford with the caption "im in ur subway delayin ur trainz".

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I just got back from NYC, Hoboken NJ and DC

My god do we have bad transit here. Sometimes you need to go to another town to be reminded

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Muni is a welfare agency for local jobs

This City needs a law and order mayor so badly on so many levels

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Eh, better OS/2 than what's replaced OS/2 (VxWorks, Windows). ATCS doesn't work well because it's crap, because Alcatel did a half-assed job at best, and because the floating block design has some inherent flaws... not because OS/2 sucks.

Meanwhile, the inbound trip I took was nice and smooth until the ATCS kicked in. Wish I could say the same for the outbound portion of the trip. I think that, really, trying to put these beasts back on automatic control just made everything worse.

The latest update:

www.sfmta.com/cms/home/documents/METROInfo_002.doc

Still in caps, still in a proprietary format, and still incorrect (ATCS was inop from West Portal to Van Ness around 4:30p).

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Didn't we as voters pass a law some years ago [6?] that requires our elected officials to use MUNI?

Does anyone remember it? We should pressure our city leaders to suffer MUNI every day as we do.

Hi

I think before thrashing OS/2 you should see if the problem is not the application running on it. OS/2 has a history to be solid and more stable than Windows. OS/2 was way better than Windows 95/98/me on its time.

If the application is the problem no matter on which OS it is running it will hang. No matter if it is Windows, Linux or a Mainframe (z/OS), if the app suck, the service will be interrupted.

Muni!! don't switch OS/2 to another propietary software !!! It is better than Windows and IBM will not sue your ass for CAL lincense.

Hi all,
when talking about switching OS/2 or not, one has to keep in mind that there is no more support from IBM neither professional level support as by a company. There *are* lots of individuals who have the skills but they cannot provide "enterprise level" support in matters of manpower.
I don't know which flavour of OS/2 Muni is running but they should consider "upgrading" the machines to eComStation because otherwise it might turn out to be impossible to find replacement machines that run OS/2 out of the box nowadays (ACPI, S-ATA, USB, not to mention graphics chipsets and NICs...). I'm pretty sure that if they talk to the eComStation company "Serenity Systems" directly, chances are they will get a support contract that fits the needs.
On the other hand, I can't tell if they have special types of adapters to handle to signal communication (if any) which might use "outdated" stuff like ISA slots...? Who nows? You see: Muni either needs someone that takes a look at it or dump the whole stuff and start from scratch once for good...

Regards,
yours kindly anonymous coward from Germany

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