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June 4, 2007

Ask a Muni Driver

bus-driver.gifIn today's installment, our new Muni Driver gives us his views on how to improve Muni. We'll get things started right away but first, a reminder. If you got any questions you'd like asked, send them to editor@sfist.com.

And second, our driver would like to state this disclaimer before we go ahead.

I am not an official spokesperson for anything except my opinion as a MUNI driver, San Franciscan, and daily passenger just like the rest of you sorry sods relying on MUNI to get us to work on time. If you figure out who I am, please, please don't tell my bosses 'cause I want that pension some happy day – assuming there's any money left in the fund for the lowly drivers by that time.

And onto the question, "what else would you do to fix Muni?"


If I throw out everything I have to say here, this post will be too long for anyone to read. The last driver who wrote for this column stated a lot of the problems. They’re not mysterious; you, me, MTA, as Leonard Cohen would say: “everybody knows”. So I’m just gonna focus on a few ideas I think might actually do some good.

1) More buses!!!! Beef up service capacity! DOH

2) More express buses! This is a huge failure in our fair city. Most large cities, and even some medium-sized ones, have learned the obvious lessons of commute times and basic population distribution of their ridership . Express buses can take the load off the trains, and they can do what we all want: get us to work and back with dispatch.

3) Final idea this week - start screaming now, but please don't stop reading until the end. I think MUNI should raise the single-ride fare to $2.00. Stop screaming, there's more! At the same time, MUNI should drop the price of Fastpasses from $45.00 to $30.00. Leave the price of tokens at $1.50, bag of 10 for $15.00. Leave the Senior and Youth and Disabled fares & Fastpasses untouched. Finally, the current cost of a limited-income LifeLine pass is $35.00, a scant ten bucks less than the full price – what's up with that? This pass should be further reduced or even made free to qualifying people. Finally, I don’t know if the public knows this, but MUNI pays BART somewhere between $8-10 million per year for the public to use their Fastpasses in the City on BART. So the final change I would suggest would be to create a new Fastpass (at, say, $40) that would enable the purchaser to ride BART in San Francisco, allowing BART to keep the extra $10 so that only those folks using the BART portion of the Fastpass pay for BART service.

Think about this: What if most of MUNI's regular riders had Fastpasses or tokens? For starters, drivers could open the back doors again because passengers could easily produce proof of payment. This would really speed up loading of extra-crowded buses and make everyone's ride a little less stressful (I don't know about you, but I hate having to push through hordes of people fumbling for change or arguing about getting a free 'ride' with the driver). If you sneak on without fare and get one of those nasty tickets it might be because you actually deserve it. As it stands, people who clearly have plenty of money but feel cheated by MUNI on general principal are very much in the habit of taking their chances and not paying, while people who really can't afford either the fare, the pass, OR a ticket are taking their chances, too. I'd like to see those who CAN pay, pay. Those who can't pay should catch a break from the MTA and the City government in general. Considering all the animosity towards MUNI out there, I think the only honest way to do this is for the system to give something back to the regular patron that I know every rider cares about: Money.


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Comments (15)

Yes, yes, yes on higher cash fares, lower pass prices. This is another idea we should steal from London (although they have a super smartcard way of doing it that we're never going to have).

But provide a big incentive for people to pay before they get on the bus - either by having a pass or a token (make tokens easier to get - vending machines?) so the bus doesn't have to wait for five minutes while people try to feed crumpled dollar bills into the slot (and fish around in their handbags for the money).

 

I'm all for having a separate Muni and Muni/BART fastpass. Here on the west side of the city, BART doesn't service us. So why should we subsidize them?

 

I love those ideas. Make the tourists and occasional riders fund the system (improvements and needy riders) -and- speed things up.

I'm a BART/Fastpass rider and I would pay and extra $5-10 to continue to ride BART in the city. THe fastpass benefit was one of the reasons why I bought a house near BART; if you take that benefit away, you will have a massive rider revolt in Glen Park and points south. :D

 

I think MUNI should raise the single-ride fare to $2.00. Stop screaming, there's more! At the same time, MUNI should drop the price of Fastpasses from $45.00 to $30.00. Leave the price of tokens at $1.50, bag of 10 for $15.00. Leave the Senior and Youth and Disabled fares & Fastpasses untouched.

I like this idea. I never buy a Fastpass because we walk more often than we ride and you'd have to be taking Muni an average of at least once a day to justify the $45/mo cost of a Fastpass. For those of us who don't have a job we commute to, Fastpasses make no sense. Drop that Fastpass price to $30 and I'd probably buy one. Well, I'd be more likely buy one. I also like the idea of having some incentive to buy tokens above and beyond not having to deal with quarters.

 

Every single thing this person is saying is true. It must be awfully frustrating to be stuck in a broken system that you know how to fix if only the people running it would take your advice.

 

I'm somewhere between a usual and an occasional rider (5 times a week-ish) and I usually end up paying $2.00 anyway - in this day and age of mag-striped plastic, i'm lucky to find some crumpled bills at the bottom of my purse. Usually no luck with quarters, I preciously horde those for laundry. The difference is negligible anyway. Those who would disagree can probably find less important things to trim the fat off of.

 

what if we replicated bart and caltrain and made everyone buy a fare before they boarded? take the drivers and the booth betties out of the cashier business. i bet this would improve service and lower costs. please ask the driver for his opinion for me.

 

I vote for promoting this driver to Muni Monarch.

 

Where does your idea go when it comes to Translink? A $2 fare as well?

 

I'm not the original poster, but to answer Mark's question: Yes. Translink will offer the option to pay the cash fare or load a monthly pass.

Or was that a loaded question, in which case now is the time you should jump up to say "Aha!" and present your argument. :)

 

How about an evenings/weekend only fastpass for those of us who don't use MUNI for commuting but do the public transit thing for extracurricular activities? I'd pay $20-$25 a month to never have to use my laundry quarters for trainfare.

Le sigh! It might have kept Paris Hilton out of jail. ...Or Carole Midgen when she's traveling through SF.

 

I no longer have advise for MUNI.They don't listen.They hide behind Gavin's hair gel.

 

I predict come September Gavin will take credit for MUNI when the software programmers get here.

 

about BART and FastPasses, There is little excess capacity on Muni routes paralleling BART. Muni pays BART .86 per rider carried. Muni claims 25% percent farebox recovery. At the 1.50 fare that means Muni SAVES perhaps $3 by "outsourcing" riders to BART rather than increasing their own service.
Another stat, Muni claims over 65% of riders board either w/ transfer or pass--only approx. 30% pay single cash fares.

 

My biggest problem with the BART FastPass is that I live in the extreme Southwest near the Daly City BART station. Unfortunately they stuck the station just barely over the city limits so while I live in San Francisco a FastPass won't work on BART unless I want to take a Muni bus up to Balboa Park.

As a result of the slower service on the M I usually take a mix of BART and Muni to get around which makes a FastPass a really bad deal for me. I try to keep a roll of quarters around so it's easy to pay fares, but seriously when you get down to the South almost all of the BART stations are just barely on the wrong side of the city line: Colma is effectively in Daly City, South San Francisco is in Colma, and Daly City is placed to better serve people who live in Ocean View than people who live in Daly City proper.

 
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