Day Around the Bay
Welcome Back! Um, Why Are You at Work Today?
Tiger Woods In "Serious" Condition After Car Crash
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Photos from Black Friday
SF Views: The Epsiode Where We Drink
-Three people are dead when six people in an SUV plunged into the water in the Sacramento River Delta.
-House Fire in the Sunset kills one and injures three.
-A motorcyclist was killed after colliding with an Amtrak train near Richmond.
-Scrap fire in Redwood City finally put out after 22 hours of burning, burning, disco inferno.
-California wants to start taxing medicinal marijuana dispensaries.
-911 operators in San Francisco are overwhelmed with calls.
-Lafayette city council to weigh in on those crosses once more.
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This city has never had enough dispatchers. It's been up and down for years -- it'll be 10 minutes on hold for la proxima operadora one night, and then 3 seconds the next. I just wish they would get rid of those damned TTY tones.
Crime stats should include the number of people who give up on hold, and thus are unable to report crimes. This is basic call center stuff.